Consumer Portal
CallUpdate.com provides our customers with a CallUpdate.com consumer portal, that can be branded in our companies name, allowing their customers / consumers to interact with them via a powerful interface, to see all of their service calls, the locations of the service providers, the status of their account and numerous other updates from the company. The Consumer Portal can be branded as CallUpdate.com or can be branded in our customers company name / logo / brand etc. The Consumer Portal is available as a web interface and as a Mobile Phone or a hand held device App, available for IPhone, the Android, the Windows devices.
Our app and web interfaces can be customized with your Companies Brand and Logo, to provide your customers and employees with a branded experience, in your Companies name.
The management / dispatchers can see all of the vehicles and field service employees on the map, where they are located, what they are doing, issues that they are experiencing, what they have already accomplished today, what they still need to accomplish, and can click on any of your trucks or people in the field to find out more information about their location, to create new tasks for them, to help them resolve issues, or to change the priority of the tasks they have to do today. Your dispatchers to communicate with them directly, and can make changes to their routes, tasks, inspections or other jobs they are performing. You can view live feeds from cameras that you have installed on your trucks, vans and other vehicles or video and audio feed from company issued body cams that your employees are wearing. You can also provide your customers with a way to see their current service providers location, and when they will be arriving at their location, and to provide them additional important information about their account.
Turn all of your field service providers into your field sales people by letting them use their phones and their handhelds to help sell your services to additional customers in the field and do so much more. Contact us today to see how we can help you drastically improve your business, your revenues, your customer satisfaction and your bottom line, while making your lives and the lives of your employees easier.
Call Us today.
375 Park Avenue, New York, NY, 10152 -- Do you need help? Call us: +1 ( 800 ) 253-1565
